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YOUR CART

FAQ
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Q - How long will my mask take to arrive?
A - Please allow 28 days for production (delivery times may vary). We will post a Halloween 'cut off' date when we feel that we cannot deliver anymore masks on time for Halloween.

Q - Can I request a custom mask?
A - Yes,  just contact us directly and we'll work out all the details. (Please note that your mask may take longer to create since being customized to your specs).

Q - How do I get my mask to hold it's shape?
A - Stuff it with plastic shopping bags and place on a stand. Stands can be as simple as a plastic soda bottle or an actual custom mask stand.

Q - How do I care for my mask?
A - Every mask comes with a complete care sheet.


Please note:
Mask production times vary and may take longer to produce in our particularly busy periods. Masks are usually dispatched within 8-12 weeks from order. If you have a particular deadline please get in touch with us before ordering​ and we’ll do our best to ensure we meet it.
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