Q - How long will my mask take to arrive? A - Please allow 28 days for production (delivery times may vary). We will post a Halloween 'cut off' date when we feel that we cannot deliver anymore masks on time for Halloween.
Q - Can I request a custom mask? A - Yes, just contact us directly and we'll work out all the details. (Please note that your mask may take longer to create since being customized to your specs).
Q - How do I get my mask to hold it's shape? A - Stuff it with plastic shopping bags and place on a stand. Stands can be as simple as a plastic soda bottle or an actual custom mask stand.
Q - How do I care for my mask? A - Every mask comes with a complete care sheet.
Please note: Mask production times vary and may take longer to produce in our particularly busy periods. Masks are usually dispatched within 8-12 weeks from order. If you have a particular deadline please get in touch with us before ordering and we’ll do our best to ensure we meet it.