Returns Policy If a mask is somehow damaged in transit or is faulty in any way, the mask must be returned within 30 days. We will endeavour to repair or replace the mask depending on the level of damage.
Shipping We will always ship to the paypal address given unless customers indicate otherwise. We are not responsible for items shipped to an incorrect address provided with payment. Items returned for an incorrect address will require additional postage paid by the customer.
Custom Masks Custom masks will be more expensive than other masks we have for sale as they are one of a kind unique masks and will take longer to produce.
Please note: Mask production times vary and may take longer to produce in our particularly busy periods. Masks are usually dispatched within 8-12 weeks from order. If you have a particular deadline please get in touch with us before ordering and we’ll do our best to ensure we meet it.